The Purchaser, or someone designated in the Contract by the Purchaser, may cancel your Contract by providing written notice of the cancellation to the Funeral Home. The Purchaser, or someone designated in the Contract by the Purchaser, will be entitled to a refund in accordance with the provisions below. Any refund owing will be issued within 30 days of the receipt of the written notice. 

If cancelled within 30 days of the Contract Date and some services or supplies have been provided as directed under the terms of the Contract, the Purchaser will receive the amount paid, less the amount for the services and supplies that have been delivered.

If cancelled after 30 days of the Contract Date and some services or supplies have been provided as directed under the terms of the Contract, the Purchaser will receive the amount paid, less the amount for the services and supplies that have been delivered and the amount permitted to be retained, as described in the Contract.

Casketing of remains will take place as soon as the circumstances allow. Once the casket is ordered there will be no refund of the casket price. 

Customized urns will be engraved as soon as the circumstances allow. Once customized there will be no refund of the urn price.